Heather - the perfect solution to my dilemma! It worked perfectly to open the file using IE. I exported to .html and the dashboard opened with full functionality.
I was troubled by how to deliver a monthly dashboard of our call center phone and incident volume to a member of upper management wants a monthly dashboard of our call center phone and incident volume. And this solves the problem.
Big thanks to you and Jagadish!!
Linda
BTW - it will not open using Chrome (which is my default)