Hi Joshua/Tody,
I apologize for the late replay and not getting back on this.
Answer to the above queries:
1.) I have confirmed operations.d files are placed on all the servers running the SAP Host agent.
2.)I tired to test different scenarios ,like as BI launchpad login , Webi report refresh apart from the open document scenario, in all the steps we see the end result as the failed message but the logs still gets generated in the e2e_dir path
3.)After seeing your earlier replay , i now configured the path for the BI launchpad and CMC to the local drive for the Web/App servers and ran a new End2End trace and i still see the same behaviour.
4.)We tired to install the Support tools pack a different server machine and ran the trace and see the same results.
We are available to do citrix meeting anytime when you are free,Thank you for looking into the issue.
Thanks.
Sumith