Hello All,
I've struggling with a issue in CMC.
When we try to list the scheduled reports by choosing the "Instance Manager" option in CMC, the screen takes too long to be displayed.
In order to find out the problem, I've set the log level to "debug". And I noticed that a call is performed thousands of times from the web application to the business layer.
Below the message that I can see thousands of times (specifically 4099) during one time opening of the "Instace Manager".
|20C0922C35824C5D84D8772EB346DF28188d7|2016 03 18 10:34:54.219|+0000|Debug| |<<| | |CMC|13828120| 41|http-bio-40120-exec-5| |20241|1|1|1|CMC.WebApp|<MY_HOST>:13828120:41.21:1|CMC.WebApp|<MY_HOST>:13828120:41.21:1|BIPSDK.InfoObject:getKind|<MY_HOST>:13828120:41.21:5953|Chjq8ehKqUQxoeFEBFJY.Jc13|||||||||com.crystaldecisions.sdk.occa.pluginmgr.internal.PluginMgr||PluginMgr(): svr=,aps=<MY_CMS>:40100,uri=osca:iiop://<MY_CMS>:40100;SI_SESSIONID=80736JcSp4rCu9F4Q7GrIyJbswy2,SI_TENANT_ID=0
After every call of the command above the line below is displayed:
|20C0922C35824C5D84D8772EB346DF28188e3|2016 03 18 10:34:54.229|+0000|Debug| |<<| | |CMC|13828120| 41|http-bio-40120-exec-5| |20243|1|1|1|CMC.WebApp|<MY_HOST>:13828120:41.21:1|CMC.WebApp|<MY_HOST>:13828120:41.21:1|BIPSDK.InfoObject:getKind|<MY_HOST>:13828120:41.21:5953|Chjq8ehKqUQxoeFEBFJY.Jc13|||||||||com.crystaldecisions.sdk.occa.pluginmgr.internal.PluginMgr||getPluginInfo(): PluginInfo still not found in cache
Each call is very fast but the overall calls take up to 50 seconds.
And here is the problem. Because every time I open the Instance Manager, it takes about 1 minute to open (taking into account the overall time).
Any help from you would be highly appreciated!
Thanks a lot!
Marcos