Hi experts
In our scenario Service request is created in IC and replicated to ECC as notification further processing will be done is ECC itself
Now my issue is Service request has status (let us assume 1 to 10)
as said let us assume Service request is created in CRM , then processing of Service request ends with status 6 in CRM, on 6th status Service request is replicated to ECC
form there after it will be considered as notification , and user will change the status from 6 to 10,
if status of notification is 9th in notification in ECC , then automatically the status of CRM should be set as 9th
please explain me how can i achieve this , is there any standards available if enhanced how?
the above concept is already built in system but correct sync is not happening , and also let me know how can i sync existing service request with ECC notification.
this above process resemble ISU
best explanations are awarded
Regards
Chinna babu